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COVID-19 (coronavirus) Important information for Albertans

AGLC is taking the COVID-19 coronavirus matter seriously. Please visit AGLC.ca/COVID19 for the latest updates.

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Liquor and Cannabis Retail Stores Continue to Operate

AGLC supports cannabis and liquor licensees and their employees as they continue their business operations. Learn more

Claiming expired gaming tickets

Claiming expired slot, vlt or bingo tickets

Un-validated slot or vlt tickets that are more than thirty (30) days old are expired. Bingo account balances expire at the end of Game Day.

Following expiry, players can still make a request for payment from AGLC by submitting the following:

  1. Completed expired ticket form
  2. Original ticket(s)

Please send completed document(s) with the original ticket(s) to:

Alberta Gaming, Liquor & Cannabis
Gaming Revenue (Finance)
50 Corriveau Avenue
St. Albert, AB T8N 3T5

AGLC will review all requests for payment. Please note that this request may take up to two weeks to process once received.

For more information, please contact AGLC Hotline: 1-800-742-7818